National HR Awards - Winner Profiles

Best Use of People Analytics

When it comes to people analytics, Manulife has got it covered. Through a team of HR professionals, it proactively provides data and analysis that link to strategy and business priorities.

“We are not driving our people business decisions by publishing an exhaustive list of general statistics and reports, we are influencing our leaders by sharing and promoting key actionable people metrics and relevant data stories linked to business priorities,” says Charles Caouette, vice-president of global HR and business solutions and workforce analytics in Montreal.

The team also partners with an advanced analytics team and a group of data scientists and statisticians to help solve business problems and predict future ones using statistical models, algorithms and machine learning.

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